Privacy Policy
Information We Collect
When you shop or browse with us, we may collect:
- Personal details — name, phone number, email, and delivery address.
- Order details — items purchased, size/colour selected, and order history.
- Payment information — processed securely by our payment partners; we do not store your card details.
- Technical data — IP address, browser type, and site activity via cookies.
- Communication records — messages sent to us via WhatsApp, email, or our contact form.
How We Use It
- Process, pack, and deliver your order.
- Keep you updated on order status and delivery.
- Respond to questions, returns, or exchange requests.
- Improve our products and website experience.
- Share offers and updates — only if you've opted in.
How We Protect Your Data
We use reasonable technical measures to keep your information secure, and only our order-handling team has access to customer data. No online platform is 100% risk-free — so please keep your account details private and let us know of any suspicious activity.
Sharing Your Information
We never sell or rent your data. We only share it with our courier partners (to deliver your order), our payment processors (to complete your transaction), or government authorities where legally required.
Cookies
Our website uses cookies to remember your cart, preferences, and improve browsing. You can disable cookies in your browser, though parts of the site may work less smoothly.
Your Rights
You can ask what data we hold about you, request corrections, unsubscribe from marketing messages anytime, or request account deletion (subject to any records we're legally required to keep).
Changes to This Policy
We may update this policy as our business grows. Changes will be posted on this page with a new date.